Frequently Asked Questions
My key is stuck in the door, can you fix it?
Under Lock and Key will not only remove the key from the door, but can also repair the damaged lock or replace it if necessary.
Can you repair PVC door locks?
We can repair all kinds of door locks, from PVC to composite. No matter what the problem is Under Lock and Key will have rectified as quickly as possible.
I’ve lost my house keys, can you let me in?
Yes, at Under Lock and Key we offer 24/7 service and will get you back inside your home without any hassle or stress and without causing any damage to your door.
I’ve bought a new house, should I change the locks?
At Under Lock and Key we highly recommend changing he locks if you’ve just bought a new house, even if it’s just for your peace of mind.
Will opening my car without a key cause any damage?
At Under Lock and Key, we only use industry standard tools and equipment to open locked cars. These do not cause any harm or damage to vehicle.
What do I do if my car key gets stuck in the ignition?
The first thing you should do is contact Under Lock and Key and we will have locksmith with you as quickly as possible. Never try to force your keys to turn as the key could break.
What are the benefits of a multipoint lock?
Multipoint l multiple locking points at the top and bottom of the door providing extra security. Under Lock and Key can install multipoint locks on your front and rear doors.
My window lock is broken, can you help?
Yes, at Under Lock and Key we can install, repair and replace all kinds of window locks quickly and efficiently. We are available 24/7 for emergencies.
What areas do you cover?
Under Lock and Key is available in Kilkenny, Carlow, Kildare, Wexford, Offaly, Laois and Waterford. This includes all of our locksmith services from lock installations and repairs to car lock emergencies.